Translators 650-50-45
(Revised 10/17/2018 ML #3540)
In the event a consumer speaks a language other than English, I & R staff will attempt to explain to the consumer a translator will be contacted that can converse with the consumer. If possible, staff will elicit the consumer’s native language and phone number so an appropriate translator can be contacted. The Department of Human Services has a contract with CTS LanguageLink to provide telephone-based interpretation services for the state of North Dakota. This service can be accessed by calling 888-338-7394 and providing the Call Center Service Representative with the following information:
- Account #16194
- Staff person’s full name
- Department number
- Language needed